Free 30 Day Trial

1. The 30 Day trial will commence from the date of delivery.

2. Sleepsure recommend you sleep on the mattress for the full 30 nights in order to gain the full benefits for which reason the Sleepsure mattress is to be kept for the full 30 days,

3. In the unlikely event you wish to return your Sleepsure mattress you must inform us by email to customerservices@sleepsure.co.uk within 30 days of your delivery

4. Once we have official notice you wish to return the mattress, we will arrange collection at no cost to you at all. All we ask is that you be available within 14 days between monday-friday for when the collection people to arrive

5. The cost of returning the Mattress is paid for by Sleepsure.

6. You can only return the Sleepsure mattress if it is in an unsoiled, unmarked and undamaged condition.

7. You will be responsible for ensuring the returned goods are adequately packed to protect them from being damaged or soiled during transportation - Goods must be wrapped - Packed and well sealed by yourself, we will not accept unpacked/unsealed goods.

8. When the products are unpacked at the warehouse/factory, should they be found to be soiled or damaged, the products will be returned to you to keep.

9. All returned packages must be individually and clearly marked with your NAME, POSTCODE and TRANSACTION number.

10. We endeavor to process your refund quickly, please allow up to 14 days from goods arriving back at our factory.

11. In the event of dispute with regard to any contract between parties, the English courts would have jurisdiction.

By requesting the trial period and then accepting the delivery you are agreeing to these terms and conditions.